Monday, November 23, 2009

Grumpy Granny's Handler Asleep At The Walker

I am surprised that the website has such an East/Southampton bent.  I am in WHB and while it does not carry the cache of the two other towns, it surely shares equally in denizen rudeness.

Ground Zero for this behavior is the Beach Bakery.  While Simon is a nice guy and the people behind the counter are great, they need a lesson in work flow and layout.  I won't explain in too much detail. The main issue is any semblance of a line starts deep in the store and people walking in the door fail to recognize this and feel they are next to be served by virtue of being closest to the register (I guess).

One day I worked my way through the line and was surely the next to get the young servers attention. A woman and her mother were milling around and peering in the cases.  When the  call came out for next, the older woman barked out "right here."  Not only was she cutting me (she was physically behind me) she was failing to acknowledge others that surely she had to have seen.  I pointed out politely that I believe I was next.  She turned with venom, "well, you didn't speak up!"

I countered, "Frankly Ma'am you did not give me the chance nor should it have been necessary."

The daughter knowing her mother was wrong dissuaded her from retorting but given the gleam and that old woman's eye, I knew it was going to be flavorful.  I thought of lowering myself to her level for the sheer joy of the verbal beat down but the daughter gave an apologetic look.  I was only buying pastries but this poor woman had to manage her mother day in and day out.

-AC

3 comments:

  1. haha I'm from Remsenburg- now in HB. I'm not sure what part of the hamptons are worse but atleast our in Easthampton the rude people are actually rich!

    In WHB people are rude as hell and don't even have the money to back up the feeling of "entitlement" I wonder how these people are created?

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  2. I see two separate issues. Whether "rich" or "poor" by no means should you run away from common decency. Now entitlement is different. That in and of itself implies a rudeness. To feel entitles though does not mean you are either rich or poor, just that something is owed you.

    All in all, I have no taste for the summer folk who go to the Beach Bakery. Simon's a nice guy but he should get his customers under control

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  3. The correct response, when a woman jumps in front of you at a bakery, spoken with the utmost etiquette; is to wait for them to order, then reply, "Wow; guess I was dead wrong. I was sure she'd be ordering either medical attention because she must be bleeding to death, to cut in front of the rest of us, or hard meds because she left hers in the Bronx, along with her manners." - and never say it to their face, or they won't let you finish, but after delivery, be sure they'll turn and glare, then give them the blink and silent smile, wait for their explosive retort, then finish with a gentle mommy tone, "Waiter, give that woman 8 Valiums and a martini - I'm buying - and she obviously needs both asap." and if she continues to rant, look at the waiter "Better make that 10 Prozac and two shooters, and make if fast Sonny or she's gonna blow a stroke." then turn to her and gently ask in the carng nurse tone, "We wouldn't want that now, would we?"

    That ought to do it.

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